# Nathan Kettles

> Senior product manager in Cape Town with 13+ years in product, most of it in regulated, money-touching domains: payments, BNPL, cash advance, KYC and FICA, credit-bureau applications, global employment law. This is his personal site: case studies, writing, side projects and a way to get in contact.

This file is generated at build time from the same content the site renders, so it stays in step with the pages.

The Work and Blog links point at markdown twins of those pages, at the same path with a .md extension. Drop the .md and add a trailing slash for the human version, so /work/turnaround.md is /work/turnaround/ in HTML.

The CV is behind a password and is not listed here. Anything under /cv/ or /private/ needs a password you will not have.

## Pages

- [Home](https://nathan.shyp.fyi/): The short version: what he does, the headline numbers, and the four case studies.
- [About](https://nathan.shyp.fyi/about/): Background, how he works, what he is working on now, and what he is not looking for.
- [Work](https://nathan.shyp.fyi/work/): Index of the four case studies below.
- [Play](https://nathan.shyp.fyi/play/): Side projects and working systems he built and runs himself: iOS apps, self-hosted tools and AI tooling.
- [Blog](https://nathan.shyp.fyi/blog/): Index of the posts below.
- [Contact](https://nathan.shyp.fyi/contact/): A form. His email address is not published on the site.

## Work

- [The turnaround (BetterHome, 2025 to now)](https://nathan.shyp.fyi/work/turnaround.md): I changed the direction of two products by getting closer to the people who would actually use them. 400+ agents moved onto the new platform.
- [Rules into a product (Entegral, 2024)](https://nathan.shyp.fyi/work/rules-into-a-product.md): Idea and raw regulation become a product. 1,100+ pages of acts, guidance notes and directives read.
- [Preparing for scale (Yoco, 2017 to 2019)](https://nathan.shyp.fyi/work/preparing-for-scale.md): A product function that could carry growth. 50,000 devices at v2 launch.
- [Beyond processing (PayFast, 2020 to 2021)](https://nathan.shyp.fyi/work/beyond-processing.md): Two lending products, no support hit. 500+ advances in the first 3 months.

## Blog

- [How I find answers for strange and useful things (2026-08-15)](https://nathan.shyp.fyi/blog/how-i-find-answers-for-strange-and-useful-things.md): Learn how I use various free tools to get answers for everything from finding a new TV, to researching payment provider options.

## Optional

- [Sitemap](https://nathan.shyp.fyi/sitemap-index.xml)